COVID-19 UPDATES

CONTACT INFORMATION:

PHONE:  507-387-3055

General:  info@mnvalleyfcu.coop
Loans: loan@mnvalleyfcu.coop
Member Services:  msa@mnvalleyfcu.coop
Online Questions:  onlinealert@mnvalleyfcu.coop

ANNUAL MEETING POSTPONED

Due to concerns over large gatherings we have postponed the previously scheduled April 28th Annual Meeting.

RESOURCES

Center for Disease Control

MN Department of Health

Federal Trade Commission: Scammers

World Health Organization: Scams

World Health Organization: Myth Busters

World Health Organization: Advice for the Public

MARCH 27 UPDATE:

Governor Tim Walz has recently announced a Stay At Home Executive Order directing Minnesotans to limit movements outside of their homes beyond essential needs from Friday, March 27th at 11:59pm to Friday, April 10th at 5:00pm.

The CISA Guidance from the Department of Homeland Security defines Credit Union’s as an exempt, essential service.  Therefore, we will remain open as usual to provide service to you, the member owner, for any of your financial needs. If you find yourself in a difficult situation due to the economic dilemma of COVID-19, please know that MVFCU is here to help you in any way we can.

MARCH 20 UPDATE:

As always since 1934, your credit union, MVFCU, is fully prepared to help you navigate through COVID-19 and the economic dilemma it is creating across the state, nation, and globe. Locally, we know some businesses are closed or reducing hours, and that has a direct impact on your pay checks and ability to pay bills for you and your family.

Just call or email to explain your situation and we will help you find a solution including postponing loan payments, lines of credit, and other relief services. 

MARCH 19 UPDATE:

We apologize, but for your protection against COVID-19 we have decided to temporarily close lobby access at both of our branch locations, effective Friday, March 20th, 2020 until further notice.  

We of course will continue to serve you through our drive-thrus and all other remote means including telephone, email, online banking, mobile banking, mobile deposits, and audio response teller, etc...

Beginning 3/23/20:

We will be answering the telephone from 7am to 7pm, Monday - Friday, and 8am - 5pm Saturday.  

PHONE:   
507-387-3055 or 800-247-0522

EMAILS:
msa@mnvalleyfcu.coop 
loan@mnvalleyfcu.coop
info@mnvalleyfcu.coop


THANK YOU very much for understanding, we will resume normal operations as soon as it is safe for all.

MARCH 18 UPDATE:

MVFCU has Loan Skip Payments, hard times extensions and Short Terms loans available for our members who have had their income impacted by Covid-19 Precautions.  Call 507-387-3055 or email loan@mnvalleyfcu.coop for more information.  

MARCH 17 UPDATE:

We are currently OPEN.  However we strongly recommend you use our drive thru services and come into our lobby only for appointments and matters of great significance.   

MARCH 13 UPDATE:

We are monitoring and are taking precautionary measures to reduce the spread of the COVID-19 virus. MVFCU will follow the recommendations of the Centers for Disease Control and Prevention and the Minnesota Department of Health. We are doing all we can to keep our branches open, and cleaning our office spaces and ATM’s multiple times per day.  However, as much as we enjoy seeing you, our top priority is the health and safety of our employees and you, our member-owners. 

Our staff is still here to assist you, but we strongly encourage you to use our online and mobile banking systems for your banking needs. This includes depositing checks via Mobile Deposit through our Mobile MVFCU smart phone app. You can download our smart phone application from your mobile device at the links below. 

 
We have decided to POSTPONE the Annual Meeting Event with members to a later Member Appreciation Event in 2020. We also will no longer be serving coffee, water, cookies or popcorn for safety precautions. 
 
At a time like this, credit unions must be on the front lines of our communities, ensuring members get the support they need. As we carefully continue monitoring CDC and the Minnesota Department of Health guidance, we’ll keep you updated with any future changes.

 

It Pays to Bank Where You’re Part Owner®